How to send food back
The scene is a fine-dining restaurant. An irate customer calls over his waiter and demands to know what a fly is doing in his soup. “It looks like the backstroke,” the waiter calmly replies.
So goes one of the more famous “There’s a fly in my soup!” jokes. In real life, sending back a dish is not such a witty affair. Often, it’s just as nerve-racking to the customer as it is to the restaurant. Even people who are extremely familiar with the industry will hesitate, blaming themselves for ordering the wrong thing or being afraid to question the way a kitchen prepares a certain dish.
But sometimes a dish does need to be sent back to the kitchen. Daily Fork found this video, which, in one-minute, explains just the type of diplomacy needed to correctly send food back: