Here’s a tip: Restaurateurs need to treat employees right
The New York Times ran an op-ed piece this week by restaurant survey czars Tim and Nina Zagat, about the flush of restaurant industry class-action lawsuits in New York. The plaintiffs are frequently servers fighting back the tradition of restaurant owners “routinely cheating their workers by confiscating waiters’ and busboys’ tips to share with managers and other ineligible employees.”
One of the big names mentioned in the opinion piece was Lidia Bastianich, the owner of several restaurants in New York and, of course, Lidia’s Kansas City. When that operation first opened in the Crossroads, it imported many policies from the New York restaurants, including tip-pooling. I knew that wouldn’t last. It didn’t.