Don’t judge a venue by its grand opening

On the Firefly Lounge post from last week, a commenter named Tom left a lengthy reply about the grand opening party.
“Went to the grand opening last week, and unfortunately they weren’t ready… Cool idea, nice setup inside, and it’s unique for Westport. I worry
about the service issues, location (a hidden speakeasy is good if
people know about it) and the rep this will get from a horrible grand
opening.”
I received several e-mails from people like Tom, voicing frustration with Firefly’s grand opening. First impressions make a strong impact, but people shouldn’t judge Firefly — or any restaurant — by its grand opening night.