The things you don’t want to hear over the drive-through speaker
Communication over a drive-through speaker is at best as irritating as trying to walk your parents through a technology failure over the phone. At its worst, it morphs into something between a sitcom moment and the reason you’ve got new high blood pressure medication. I’ve been through enough drive-through lines to understand that a short line doesn’t mean you’ll be out of the parking lot in a short amount of time. But at 10:15 a.m. yesterday, I heard two things that did not bode well for my coffee order at the new Dunkin’ Donuts on Wornall.
