Kansas drivers still waiting on DMV fix

• Flickr: Wonderlane
• Grab a Snickers. This traffic jam is not going anywhere for a while.

Gridlock has not left the building. Long lines and registration delays continue as the Kansas Department of Revenue and 3M, the company providing the software for a systems record update, both suggest the other is to blame for difficulty in implementing a new registration system at the Division of Motor Vehicles.

Kansas officials contend that the 3M system is too slow, prone to crashes and buggy. 3M has made all of the arguments that suggest this is a clear case of user error. Perhaps more telling is that Kansas is withholding the final 10 percent of a $25 million payment until the kinks in the three-month-old system are worked out and 3M has agreed to help with data-conversion issues free of charge. So it’s either guilt without blame or just a company trying to help out a beleaguered client. But until there’s a resolution, it’s Kansas drivers who get to hurry up and wait.